Wednesday, November 20, 2013

half-hearted rant blog

man, i have my cranky pants on today.

choose joy, holly.

but seriously

yesterday, i emailed someone who is helping one of our 401k participants roll their money to a different account.  this was my email:

[apparently incompetent person],

Please have [the participant] complete the distribution form and send it back to me.  Attaching a scan to an email is fine, or it can be faxed [our fax number] or mailed to the address listed below.

Please let me know if you have any questions.

Thank you!

Client Relationship Assistant
[lots of contact information, including our address]

and their response, which was the first thing i saw this morning at work:

Thank you Holly.  Where does [the participant] send the forms after completed and signed?

[face palm]

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